{"id":32346,"date":"2025-11-14T18:07:04","date_gmt":"2025-11-14T17:07:04","guid":{"rendered":"https:\/\/www.cinc.com\/?p=32346"},"modified":"2025-11-18T18:17:05","modified_gmt":"2025-11-18T17:17:05","slug":"un-canal-de-denuncies-sense-supervisio-professional-pot-ser-un-risc-per-a-lempresa","status":"publish","type":"post","link":"https:\/\/www.cinc.com\/ca\/un-canal-de-denuncies-sense-supervisio-professional-pot-ser-un-risc-per-a-lempresa\/","title":{"rendered":"Un canal de den\u00fancies sense supervisi\u00f3 professional pot ser un risc per a l\u2019empresa"},"content":{"rendered":"\n<p class=\"has-x-large-font-size\">Totes les empreses necessiten un canal de den\u00fancies?<\/p>\n\n\n\n<p>La Llei 2\/2023, de 20 de febrer, de protecci\u00f3 de l\u2019informant, obliga les empreses de 50 o m\u00e9s treballadors i determinades entitats p\u00fabliques i privades a disposar d\u2019un sistema intern d\u2019informaci\u00f3 com a mecanisme de refor\u00e7 de la cultura de la informaci\u00f3 i prevenci\u00f3 de possibles infraccions en l\u2019\u00e0mbit empresarial i\/o en el funcionament de les Administracions P\u00fabliques.<\/p>\n\n\n\n<p>La correcta implantaci\u00f3 d\u2019aquest sistema d\u2019informaci\u00f3, conegut com a canal de den\u00fancies \u2014o, recentment, com a canal \u00e8tic\u2014, ha de garantir la total confidencialitat de l\u2019informant i la seva protecci\u00f3 davant possibles repres\u00e0lies, a m\u00e9s de la correcta gesti\u00f3 de les comunicacions internes.<\/p>\n\n\n\n<p>Durant l\u2019\u00faltim any, milers de pimes espanyoles han implantat canals interns de den\u00fancies amb l\u2019objectiu d\u2019adaptar-se a aquesta normativa. No obstant aix\u00f2, moltes d\u2019elles han limitat el compliment a la mera instal\u00b7laci\u00f3 t\u00e8cnica d\u2019una plataforma, sense establir un protocol clar per a la recepci\u00f3, an\u00e0lisi i resoluci\u00f3 de les comunicacions.<\/p>\n\n\n\n<p class=\"has-x-large-font-size\">Qu\u00e8 passa quan arriba la primera den\u00fancia?<\/p>\n\n\n\n<p>El problema apareix quan l\u2019empresa rep la seva primera comunicaci\u00f3 i no disposa de criteris jur\u00eddics ni de procediments definits per determinar si es tracta d\u2019una den\u00fancia per assetjament, una irregularitat laboral o una simple queixa.<br>En aquests casos, el denominat \u201ccompliment expr\u00e9s\u201d es converteix en un risc legal i reputacional, ja que una gesti\u00f3 inadequada pot derivar en conflictes interns, p\u00e8rdua de confian\u00e7a o fins i tot sancions per part de l\u2019autoritat competent.<\/p>\n\n\n\n<p class=\"has-x-large-font-size\">Per qu\u00e8 \u00e9s important comptar amb tutela professional?<\/p>\n\n\n\n<p>Encara que la llei no exigeix expressament que un advocat gestioni el canal, els experts coincideixen que la seva supervisi\u00f3 per part d\u2019un professional jur\u00eddic \u00e9s recomanable. Comptar amb assessorament especialitzat permet:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Garantir la correcta interpretaci\u00f3 jur\u00eddica de les den\u00fancies rebudes.<\/li>\n\n\n\n<li>Aplicar protocols adequats d\u2019investigaci\u00f3 i resposta.<\/li>\n\n\n\n<li>Evitar filtracions o vulneracions de la confidencialitat.<\/li>\n\n\n\n<li>Reduir el risc de repres\u00e0lies o sancions.<\/li>\n<\/ul>\n\n\n\n<p>D\u2019aquesta manera, el canal deixa de ser un simple requisit formal per convertir-se en una eina de prevenci\u00f3 i millora del compliment normatiu dins l\u2019organitzaci\u00f3.<\/p>\n\n\n\n<p class=\"has-x-large-font-size\">Com pot una empresa implantar un canal de den\u00fancies efica\u00e7?<\/p>\n\n\n\n<p>\u00c9s essencial que els responsables del canal disposin d\u2019independ\u00e8ncia, confidencialitat i suport t\u00e8cnic per garantir que cada comunicaci\u00f3 es gestioni de manera professional i justa.<\/p>\n\n\n\n<p class=\"has-x-large-font-size\">En resum<\/p>\n\n\n\n<p>Disposar d\u2019un canal de den\u00fancies \u00e9s avui una obligaci\u00f3 legal per a moltes empreses, per\u00f2 gestionar-lo adequadament \u00e9s una responsabilitat que requereix rigor i experi\u00e8ncia.<br>Sense una correcta tutela professional, el canal pot convertir-se en una font de conflictes, sancions i p\u00e8rdua de reputaci\u00f3, en lloc de ser una eina de transpar\u00e8ncia i confian\u00e7a corporativa.<\/p>\n\n\n\n<p><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Totes les empreses necessiten un canal de den\u00fancies?<\/p>\n","protected":false},"author":424,"featured_media":32340,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"_uag_custom_page_level_css":"","_jetpack_memberships_contains_paid_content":false,"footnotes":""},"categories":[18,254],"tags":[],"class_list":["post-32346","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-assessoria","category-general"],"acf":[],"jetpack_featured_media_url":"https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280.webp","uagb_featured_image_src":{"full":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280.webp",1280,853,false],"thumbnail":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280-150x150.webp",150,150,true],"medium":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280-300x200.webp",300,200,true],"medium_large":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280-768x512.webp",768,512,true],"large":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280-1024x682.webp",960,639,true],"1536x1536":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280.webp",1280,853,false],"2048x2048":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280.webp",1280,853,false],"gform-image-choice-sm":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280.webp",300,200,false],"gform-image-choice-md":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280.webp",400,267,false],"gform-image-choice-lg":["https:\/\/www.cinc.com\/wp-content\/uploads\/laptop-3196481_1280.webp",600,400,false]},"uagb_author_info":{"display_name":"Recepci\u00f3 BCN","author_link":"https:\/\/www.cinc.com\/ca\/author\/recepcio\/"},"uagb_comment_info":0,"uagb_excerpt":"Totes les empreses necessiten un canal de den\u00fancies?","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/posts\/32346","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/users\/424"}],"replies":[{"embeddable":true,"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/comments?post=32346"}],"version-history":[{"count":2,"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/posts\/32346\/revisions"}],"predecessor-version":[{"id":32405,"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/posts\/32346\/revisions\/32405"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/media\/32340"}],"wp:attachment":[{"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/media?parent=32346"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/categories?post=32346"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.cinc.com\/ca\/wp-json\/wp\/v2\/tags?post=32346"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}